WAREHOUSE, FULFILMENT & LOGISTICS

Hotel Chocolat, Radley London & Manchester United

I’ve 20 years experience in eCom roles inlcuding those as an eCommerce Trading Manager, growing brands such as Hotel Chocolat, Radley London and Mnachester United. Across platforms including Magento 1/2, Salesforce and WordPress I work alongside marketing, buying and merchandising teams in addition to warehouse and customer services aligned to campaign calendars. I then manage forecasting, homepage updates, banners and pop ups, navigation menu amends, search queries, product uploads, stock, pricing, categories, blog content, service pages, promotions, customer service pages, order management and ongoing KPI reports.

Strategy

Tactics